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Archive for January, 2012

Connections AROUND – THE – CLOCK

January 30th, 2012 kkline No comments

Once upon a time – as most fairy tales begin – there was something called a standard work day.
The story goes that the day started at 9am with a cup of coffee in hand. Several hours later the
lunch bell rang and the whistle blew at 5pm to end the day, Of course, everyone lived happily ever
after until the new workday began 16 hours later.
Fast forward to 2012, and there is no longer such a concept of a “standard work day.” The
expectation is that having your data, e-mail and core business functions accessible from virtually
anywhere at virtually anytime makes the wall clock meaningless.
As a ConnectCare customer, it is possible that you may need vital technical support outside the
typical workday hours. As a result, we offer core “After Hours” support to our clients. The basic
rule of thumb is support is provided for business essential servers and access both day and night.
Should a key outage occur that affects multiple users, systems or access to systems, our After
Hours support option is available.
Events that would be covered under “After Hours” support include:
No one from your company can send or receive e-mail messages
All users are unable to access a remote hosted server
A critical server is offline and inaccessible
A power or Internet outage at your office requires systems to be taken offline or
requires systems to be brought back online
Events that would NOT be covered under “After Hours” support:
A single user can not access the Internet or a hosted server from home or another location
A staff member received a new phone, tablet, home desktop or laptop computer
and needs assistance configuring/installing the device
A single user has home hardware/software equipment that is not performing properly
After Hours support services are available by contacting Connections for Business at (954) 920-9604 and selecting option 2.
After following the telephone prompts, you will be connected with our Afer Hours call center. The call center will take your
contact information and pertinent information and communicate with our technical on-call staff. Our staff will contact you to
discuss the issue, provide a fix or work-around, and/or schedule a time during the next weekday to address the issue.
Hopefully, you will never experience a critical technical issue. However, it is reassuring to know that ConnectCare Network

Categories: IT Support, Managed IT Tags:

Managed IT Services in Fort Lauderdale

January 30th, 2012 kkline No comments
Systems failing and/or going down result in productivity grinding to a halt.  Let’s face it, it today’s economy most small to medium sized businesses simply cannot afford for this to happen.  The good news is, we can help!  By allowing us to manage your managed IT services in Fort Lauderdale, you won’t have to constantly worry about the next time your system might fail.

If you’ve been in a situation before where you’ve had to determine exactly how much it costs your company when your network goes down, even for the shortest period of time, you’ve probably realized it’s simply too much.  When you work with us and let us handle your managed IT services in Fort Lauderdale, this is a worry of the past!

We can provide your business with a comprehensive, yet cost effective solution for the ongoing management, support and maintenance of your whole IT infrastructure.  When it comes to your information technology, infrastructure management is the management of essential operation components for overall effectiveness.  This includes; policies, processes, equipment, data, human resources and external contacts.  When you allow us to take over your managed IT services in Fort Lauderdale, you’re allowing us to help you with all of the above.

Making an investment today in your infrastructure management will have the single largest impact on your company’s revenue.  We understand this better than other IT company out there.  How so you might ask?  Our proven abilities over the last 30+ years makes it so.

Network and IT management is much more than just connecting computers.  Let the professionals help you.  Call us today to learn more about how we can help you and your business with their managed IT services in Fort Lauderdale.  You’ll be glad you did, trust us!

Beware of Inexperienced IT Consulting Companies in Miami

January 27th, 2012 kkline No comments
Are you a small or medium sized business considering outsourcing your IT services?  Or perhaps your current outsourced IT contract is coming to an end and you’re looking to switch to a more reliable company?  If either of these scenarios sound familiar to you, you need to beware of inexperienced IT consulting companies in Miami. 

For many businesses out there, IT is not your core business and, as a result, when you attempt to resolve any of your IT challenges in house, you can make a bigger mess of things that they originally were and cause other aspects of your business to suffer.  With over 30 years of experience, we’re confident in our abilities and want to help you.  We want to make sure you don’t get caught up in the pitfalls like other, less informed companies who did not head the advice of their need to beware of inexperienced IT consulting companies in Miami.

Unless you’re an IT company yourself, there are far more important things you and your employees need to be working on aside from maintaining and managing servers, desktops, printers, etc.  By partnering with us, you’re getting the precise level of help and expertise when it comes to all things IT related that your business needs.

So remember, when it comes to choosing a new IT company or even if you’re in the market of changing your outsourced IT, you need to beware of inexperienced IT consulting companies in Miami.  Here at Connections, not only do we have the years of hands on experience and training, we have relationships with other companies just like yours who can attest to our capabilities and strengths.

Give us a call today to learn more.  We are positive our variety of IT services can help you and your employees both now and in the long run and in a cost effective manner.

30 Day Challenge – Get Your Managed IT Services in Order with our Fort Lauderdale Office

January 25th, 2012 kkline No comments
We’re coming up to the end of the first month of a New Year.  Are you one of the few who actually stuck to their New Year’s resolutions?  Probably not!  So here’s a new one for you a 30 day challenge – get your managed IT services in order with our Fort Lauderdale office.

Are you looking for an experienced team of professionals who have been in business for over 30 years?  Connections for Business is that company.  If you accept the 30 day challenge – get your managed IT services in order with our Fort Lauderdale office, you can expect the following:

  • Failure prevention with constant monitoring
  • Gains in productivity due to expert installations
  • A slash in IT costs and maximized profitability
  • Assurance your technology is supporting your business processes
  • Network threats combated
  • Compliance maintained

The benefits you’ll see once you make the decision to work with us will range from faster implementation of IT resources to lowered operating costs to higher levels of security and reliability within your It environment.

We pride ourselves on our extensively high level of customer service and view our IT solutions as an extension of that service.  Are you tired of trying to manage all of your IT services on your own?  If so, let us be the ones who free you of that burden!  Give your employees the chance to have a complete IT department without breaking your bank.

It’s up to you.  Decide if you’re up to the 30 day challenge – get your managed IT services in order with our Fort Lauderdale office.  If you think  you are then give us a call and we’ll be happy to tell you more about the many IT services we can offer.

 

Predictions for Managed Services in 2012

January 23rd, 2012 kkline No comments
And just like that, the first month of the year has come to a close.  Are you busy with predictions for managed services in 2012?  If you’re not, you should be!  Because if you’re like most small to medium sized businesses, trying to managed your It internally by people who are not trained to handle the complexity of it all, becomes more of a burden than a benefit.  Especially if your business winds up suffering from a technology related headache or work stoppage.

Our company is confident in our predictions for managed services in 2012.  We even predict that we’ll make more customers happy that we have in the past!  Comprehensive, guaranteed service by our highly trained professional will provide your company with support you can rely on.  We will happily monitoring your systems and rapidly address any concerns you might have.  Additionally we offer support that works around the clock – 24 hours a day, 7 days a week, 365 days a year.

Unlike most companies, we like to look at ourselves and the services we offer as an extension of your business.  We believe this makes us stand out as a company and we enjoy developing and maintaining relationships.

If you’re looking for a solution for all of your managed IT needs, look no further.  Faster implementation of IT resources, higher levels of security, lowered operating costs.  Those are a just a few key features we can offer you.  Knowing that by working with us gives you the ability to defend against loss of productivity, business downtime and unplanned one-time costs is just another bonus.

Give us a call today and tell us what your predictions for managed services in 2012 are and we’ll compare notes.  We’ve been helping companies like yours for over 30 years and are confident in our abilities to keep doing so.

What Exactly is Hosted Office?

January 20th, 2012 kkline No comments
You may or may not be familiar with the term hosted exchange depending on how much time and energy you spend keeping up to date with the latest technology trends.  Therefore, you may or may not know what exactly is hosted office?

The term, hosted exchange, refers to a IT service whereby the provider makes an email inbox and space available on a server.  This enables their clients to host their data on the server while the provider manages the hosted data of the client on the server.  Clients are able to access their email, address book, documents, etc. from different places and through various media.  With hosted exchange and through push technology, emails are routed to a laptop or mobile phone.  So now that you’re well versed in hosted exchange, the next step is understanding what exactly is hosted office?  The good news is, it’s basically an extension of hosted exchange so if you’re able to comprehend that, you’re in a good place.

Here at Connections for Business, we’ve created ConnectCare Virtual Hosted Office which we believe is the easiest way for your business to access the necessary data and applications from anywhere at any time and under any type of condition.  Additionally, by using hosted office, your business will be able to maintain superior uptime and business continuity.

Still asking what exactly is hosted office?  When you work with us, we will put every single one of your compatible applications and data on a server platform located in our secure collocation facility.  Within this facility, we are able to provide redundant, fool proof hardware and managed backup not only Monday-Friday, but 24 hours a day, 7 days a week, 365 days a year.

What are you waiting for?  Give us a call today and we’ll be happy to further explain what exactly is hosted office as well as help you understand every other IT service we can provide to your business.  Whether you’re a small or medium sized company, have been around for years or a start-up – we offer cost effective solutions in South Florida and want to help you.

4 Simple Steps to Hiring Managed IT Services in Fort Lauderdale

January 18th, 2012 kkline No comments
Are you looking for the 4 simple steps to hiring managed IT services in Fort Lauderdale?  Then look no further!  By allowing us to take control of your managed IT services in Fort Lauderdale, you’ve allowing yourself peace of mind by putting your IT needs in the hands of a trusted partner.

Here at Connections for Business, we’ve been helping businesses just like yours for the last 30 years understand the 4 simple steps to hiring managed IT services in Fort Lauderdale and then some.  Most business owners are under the impression that the costs of their computer systems equals the total amount spent on hardware, software and services.  The reality is, over the life of each individual system, the largest cost is loss in productivity due to system glitches, downtime and the lack appropriate training.

Not only do we pride ourselves on our extremely high level of customer service, we like to view the IT solutions we offer your company as an extension of that service.  If you’re tired to trying to handle all managing your own IT services entails, we want to help you free yourself of that burden.  When you work with us, you’re affording your company and your employees a complete IT department at a cost effective price.

When it comes to the 4 simple steps to hiring managed IT services in Fort Lauderdale, the answer is simple really – step 1, choose us! We’re confident in our abilities to help you with all of your IT needs, whether they’re big or small.  We don’t care if you’re a small or medium sized business, if you’re new to the game or a seasoned veteran.  We want to take over handling your managed IT services in Fort Lauderdale so you no longer have to worry about it.

11 Ways to Know if You Need Information Technology Consultants in Miami

January 16th, 2012 kkline No comments
Are you considering outsourcing your IT needs?  Perhaps you already to this, but are looking to switch IT companies?  Well, you’re in luck either way!  Here at Connections for Business, we’ve been helping businesses just like yours by informing them of the 11 ways to know if you need information technology consultants in Miami.

Even though technology is a growing industry, for a wide variety of businesses out there, IT is not their core business and therefore, they probably are unaware of the 11 ways to know if you need information technology consultants in Miami.  Not to mention, many will also be unaware as to how to solve IT challenges internally which can lead to being a huge distraction and cause other aspects of your business to suffer.  Additionally, when this happens, more often than not, these challenges become a crutch as well as wind up costing your business much more than initial expectations.

We enjoy helping our customers address a wide variety of issues and projects.  Projects that range from network security to business continuity planning to disaster recovery and technology recommendations.  Your dependence and reliance on IT systems, solutions and support may not seem like they’re at an all time high, but that does not mean they won’t be at some point.

Nowadays, more and more companies are faced with the same issue; not being able to function without their IT systems working properly.  As a result, IT leaders are faced with the challenges and opportunities and are working towards finding answers to the most common question; what are the 11 ways to know if you need information technology consultants in Miami?

So give us a call today!  We’re more than happy to fill you in on all the information technology services we can provide your business.  We’ve been helping companies just like yours for the last 30 years and plan on doing for for the next 30!

Common Mistakes When Hiring IT Services in South Florida

January 13th, 2012 kkline No comments
It’s ok to admit it, there are probably more people in the same boat as you than you think – when it comes to the technology that is needed to run a business today, it’s hard to make heads or tails of it all.  Furthermore, there are many common mistakes when hiring IT services in South Florida.  Here at Connections for Business, we do more than just sell technology, we combine small business consulting expertise with IT needs to develop the technology solutions to your actual business challenges and we can help you navigate through the common mistakes when hiring IT services in South Florida.

Each and every company’s IT needs are specialized and should be addressed accordingly.  When you utilize technology to ensure best practices in business, you’re already ahead of the curve and are probably not experiencing the common mistakes when hiring IT services in South Florida.

The last thing you want is valuable internal resources being pulled away from critical daily tasks to put out the large and small fires that are IT related.  You need to hire and IT services company, like Connections for Business, to help you out.  For the last 30 years, we’ve been helping small to medium sized businesses just like yours with this task1

We understand high quality technology is critical for your growing business.  Unfortunately, the ongoing costs of new components and support can be a challenge for businesses that do not have a huge IT budget.  By working with us, you’re working with qualified experts who, not only can handle your IT hardware and software needs, but who want to help.

So what are you waiting for?  Don’t you want to ensure that you skip the common mistakes when hiring IT services in South Florida?  Give us a call today and we’ll help you do just that.

Where to Hire Managed IT Services

January 11th, 2012 kkline No comments
Are you a small to medium sized business currently looking at where to hire managed IT services in the South Florida area?  If so, you’re in luck! Connections for Business has been helping businesses just like yours for the last 30 years with all of their IT needs!

The ongoing costs of new software and IT support can be difficult no matter what your budget is.  Here at Connections, we offer a better solution and want you to know here is where to hire managed IT services.  We’ll provided you with experienced, qualified specialists who are ready to handle your IT hardware and software needs – from servers to networks and laptops to desktops and more!

We can implement managed IT services in South Florida, providing your business with the advantages of an in-house IT department without the high costs associated with one.  Our team and support staff will monitor your systems and rapidly address any concerns you might have – 24 hours a day, 7 days a week, 365 days a year.  By doing this, you’re afforded the ability to focus on bringing in new business, closing sales, improving current customer relationships and locating new sources of revenue.

Still wondering where to hire managed IT services?  Read on!  Picture this – peace of mind.  Wait, there’s more.  A trusted partner with the proven ability to deliver and manage your entire network.  Connections for Business can offer your business your proactive IT support, management and monitoring of every technology systems in your small or medium sized business.  We provide the enterprise-class technology your company needs without the costs or limitations of a full on-premise IT solution.

Why waste any more time, money or energy? Call us today to learn more about the many IT services we offer and how we can help you!  What are you waiting for?

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