Once upon a time – as most fairy tales begin – there was something called a standard work day.
The story goes that the day started at 9am with a cup of coffee in hand. Several hours later the
lunch bell rang and the whistle blew at 5pm to end the day, Of course, everyone lived happily ever
after until the new workday began 16 hours later.
Fast forward to 2012, and there is no longer such a concept of a “standard work day.” The
expectation is that having your data, e-mail and core business functions accessible from virtually
anywhere at virtually anytime makes the wall clock meaningless.
As a ConnectCare customer, it is possible that you may need vital technical support outside the
typical workday hours. As a result, we offer core “After Hours” support to our clients. The basic
rule of thumb is support is provided for business essential servers and access both day and night.
Should a key outage occur that affects multiple users, systems or access to systems, our After
Hours support option is available.
Events that would be covered under “After Hours” support include:
No one from your company can send or receive e-mail messages
All users are unable to access a remote hosted server
A critical server is offline and inaccessible
A power or Internet outage at your office requires systems to be taken offline or
requires systems to be brought back online
Events that would NOT be covered under “After Hours” support:
A single user can not access the Internet or a hosted server from home or another location
A staff member received a new phone, tablet, home desktop or laptop computer
and needs assistance configuring/installing the device
A single user has home hardware/software equipment that is not performing properly
After Hours support services are available by contacting Connections for Business at (954) 920-9604 and selecting option 2.
After following the telephone prompts, you will be connected with our Afer Hours call center. The call center will take your
contact information and pertinent information and communicate with our technical on-call staff. Our staff will contact you to
discuss the issue, provide a fix or work-around, and/or schedule a time during the next weekday to address the issue.
Hopefully, you will never experience a critical technical issue. However, it is reassuring to know that ConnectCare Network

Are you already in the planning stages for next year?  Trying to figure out how to make your IT more cost effective in 2012?  Then you’ve come to the right place!  For the last 30 years, Connections for Business has been helping small to medium sized companies like yours with all of their IT needs.

Imagine being able to enjoy all of the benefits of a fully staffed IT department without over staffing your payroll.  Sounds great, doesn’t it?  When you finally decide to move forward and allow Connections to help, not only will we acquire and upgrade the necessary equipment, we’ll manage your network, customize servers and make sure your firewalls are up and running properly.

We know just how to make your IT more cost effective in 2012 – by working with us!  We’re fully aware of the cost related problems that come with budgets, especially in today’s economy.  If you’re preoccupied with costly computer and network maintenance, chances are something else is falling through the cracks.  And that simply cannot happen.

Our around the clock support operates 24 hours a day, 7 days a week, 365 days a year.  We will never sacrifice quality for quantity and want you to rest assured that we will be doing everything we can to help your business when it comes to your IT needs.  By choosing not to utilize your IT investment as a means of attracting more business or to service your clients better,  you’re actually losing money.  We’re here to help you not only save money, but to bring more in as well as fully realize the benefit of your IT investment.

When you choose to work with us, trying to figure out how to make your IT more cost effective in 2012 becomes somewhat of a no brainer!  Give us a call today to learn more about the many services we offer!

Are you servers running slow?  When systems go down, productivity comes to a grinding halt.  Did you know that poor network performance can and will severely effect your employee productivity?  Here at Connections for Business, we’ve been helping small and medium sized businesses with all of their IT needs – especially when it comes to helping them understand what are managed services and how can they help my business is Miami?

In today’s economy, most small businesses do not have the full-scale IT budget that larger companies are afforded.  Therefore, previously, most small to medium sized businesses have been at a disadvantage when it comes to IT related services due to the high costs associated with them.  Once you fully understand what are managed services and how can they help my business in Miami, you’ll start to see how you can start utilizing top-notch IT services in a cost effective manner.

When you work with us, you get comprehensive, guaranteed service by our trained professionals.  These professionals will provide your company with support you can rely on.  Not just any support either – 24 hours a day, 7 days a week, 365 days a year!  We provide your business with the enterprise class technology your business needs without the cost or limitations of a full on-site IT solution.

Picture this – peace of mind and trusted partner with the proven ability to deliver and manage your entire network.  That right there should you better understand what are managed services and how can they help my business in Miami?

Proactive IT support, management and monitoring of every technology system your company currently has.  Who doesn’t want that?  So why wait any longer?  Call us today to learn more about how we can help your business run better and start increasing profits!

If you’re looking to outsource IT in Fort Lauderdale to lower your costs, then you’ve come to the right place!  For the last 30 years, Connections for Business has been helping small to medium sized businesses do just that and we want to help you too.

You might think keeping your IT and tech support in-house is the best solution, and when I say in-house I mean relying on current employees to monitor your servers and network and then spring into action in the event of a problem.  The problem with that solution however, although you may believe you’re saving money by doing this, in the long run you’re not and you’re also causing yourself a major headache.

When you outsource IT in Fort Lauderdale to lower your costs and give Connections the chance to work as a trust partner, you’re not only saving money, but giving yourself peace of mind.  Not having to constantly worry about when your server is going to crash next, or whether an employee is going to open an email with malicious malware attached has to get exhausting.

In this economy, many businesses find it difficult to deploy, maintain and protect their technology.  You can afford to outsource IT in Fort Lauderdale to lower your costs, so why would you continue to rely on current employees who’s main goal shouldn’t be worry about your company’s technology needs and instead, should be focusing on completing the tasks that you hired them to do.

We fully understand that these days, companies tend to run lean IT departments, however, as your business grows (which you’re hoping it does), you may never see a slowdown in project volume.  Additionally, because your business relies so heavily on technology, it is critical that you be aligned with support that helps you meet your business goals.

Call us today to learn more about how you can outsource IT in Fort Lauderdale to lower your costs!

If you’re asking yourself the following question; what software can be used with Managed IT services in Miami, there’s a good chance you should not be handling your business’ IT needs on your own and instead should be leaving that to the professionals.  Luckily for you, Connections for Business can do just that!

The benefits of allowing professionals to provide your business with managed IT eliminates you having to worry about what software can be used with managed IT services in Miami.  Your focus should be on finding a trust partner who can ensure that you can rely on the stability, predictability and security of your IT network!

By allowing Connections to handled your managed IT, you’re not only no longer having to think about what software can be used with Managed IT services in Miami, but you’re giving you and your employees the opportunity to focus on growing your business and, as a result, increasing profits and mitigating business risks!

As your business grows and changes, so do your IT needs.  You will continually need  a high quality IT infrastructure.  And not only will hardware and software need to be updated, but your employees will need to be trained as well.  We want to be able to give you this ability.

For the last 30 years, we here at Connections for Business have been helping small and medium sized businesses with all of their IT needs from managed IT to network security to hardware implementation and maintenance.  Our support team offers around the clock service – 24 hours a day, 7 days a week, 365 days a year.  We pride ourselves on an extremely high level of customer service and simply view our IT solutions as an extension of that service.

So call us today!  Why wait?  Stop bothering yourself with questions related to IT and allow us to provide you with the answers you’re looking for.

Are you a small or medium sized business owner or manager and are looking for cost savings from managed IT services in Miami?  If so, you’ve come to the right place!  For the last 30 years, Connections for Business has been helping their customers save money and more.

Who wouldn’t want to increase profits as well as mitigate business risks?  Seems like a no-brainer, wouldn’t you say?  When you realize the cost savings from managed IT services in Miami by choosing us as your IT consultants, you’ll be doing just that.

As your business grows, it changes, and so does the importance for continual, high quality IT support.  Hardware and software need to be updated and, your employees need to be trained.  In the past, large companies may have had an edge when it came to purchase power due to the economies of scale, but that’s no longer the case.  We want to help you fully realize the cost savings from managed IT services in Miami and make sure you’re capitalizing by doing the same thing.

We like to look at ourselves as more than just another outsourced vendor – we’re more of an extension to your business.  Perhaps to pseudo in-house IT support you never thought your business could afford.  We will continuously identify and deliver solutions to improve efficiencies and reduce downtime.  How are we able to do this you might ask?  With 24 hour a day, 7 days a week, 365 days a year support.  That’s how!

We pride ourselves on our ability to provide cost savings from managed IT services in Miami, as well as our extremely high level of customer service.  We’re in the service business and want to help your small to medium sized business grow to its full potential.

Call us today to learn more.  We offer an array of services and would love to tell you all about them.